Help Center

The first step in finding information on your saddle, or a used saddle that you're interested in, is to determine the year the saddle was built. Read more to discover how and learn how to read the numbers.

Most products come with robust warranties, with decades of experience and product knowledge we are able to confidently stand behind the items that we make. Warranties apply to the first owner and begin when the product is purchased from an authorized dealer, they are not transferrable. Read more for specific information.

Please contact orders@circley.com or 800-531-3600 for any questions on product warranties. You will need the item number, photos of the damage to the item, and it is recommended that you have your receipt.

There are not any current Circle Y recalls, there have not been any Circle Y recalls on our saddles, trees, or other products. We’re committed to making quality products that are safe for horses and riders, and put a lot of time and energy into our product designs and testing. Any recalls will be addressed as quickly as possible, and buyers will be informed so that they can return any recalled products for replacement items of equal value.

Great question! We use flat rate shipping, and all packages ship from the factory in Yoakum, TX. Shipping times vary from about 4-7 business days, depending on where the items are going. All items ship within 2-3 business days of availability, meaning if your item is in stock we will ship it in 2-3 business days. If the item is out of stock it will show on your order once processed. The status will show 'Backordered' and the date we are expecting to have the item ready to ship will be shown next to the item in the email body.

Yes, we offer custom orders on all products made in Yoakum, TX. Contact our team to discuss your custom order. All custom orders are subject to nonrefundable deposits, and are not eligible for returns, exchanges, or cancelation after production has begun. Contact us or hit Read More to learn more about our customizations and policies.

Please note that our return policy is exclusive to this website; policies may vary by dealer. Any stock item purchased on our website may be returned with an RA number within 30-days of receipt, as long as it remains in new, unused condition. Some exclusions apply. Shipping is nonrefundable. Read more for detailed policy.

Yes, we offer financing through a company called Bread, which is available on orders with totals over $750.00. You can apply or learn more on our Financing page, on individual product pages, or at checkout.

Thank you for considering one of our products! Unfortunately, we are not able to accept international orders at this time on this website. We have several dealers who are able to ship internationally, these can be found throughout the world on our Dealer Finder, at the top of this page.

The Tucker Trail Saddle Horizon series has the most advanced equine riding system available from the advanced saddle tree system to the ergonomic shock-absorbing seat. Read more for detailed information.

Our pure silver is electroplated and has a protective finish to prevent tarnishing. We recommend cleaning only with a damp cloth. Abrasive or chemical cleaners could result in the removal of the protective finish, which can cause severe damage or tarnishing. Within normal use, saddle silver may be subject to scratches that allow tarnishing. Use a dry, soft cloth to buff away any tarnish.

The life of the leather depends upon the care you give it. Most saddles experience the rigors of the environment, and proper care is essential to prolong their life. It is important to regularly clean your saddle and treat the leather with the best oils and leather conditioners available to you. After you ride, or if your saddle gets wet, clean all leather parts that were exposed to sweat and moisture, let dry naturally, and oil. Do not use artificial heat or direct sunlight to dry leather, this will burn it, and it may become brittle and lose its strength. Leather that has been burned through this process should no longer be used.

Yes, we offer saddle and tack repair and cleaning exclusively on our products. For repairs on Circle Y, High Horse, Tucker Saddlery, or Reinsman Equestrian products please contact orders@circley.com or 800-531-3600.

Please have your item number, photos of any damage, and saddle serial number available.

We greatly value all horse enthusiasts, from riders who are just getting started to those who have a large following and championship record, those who work for non-profit organizations, and those who host charitable events. Each member of the global horse community plays an important role, and we love to be involved. See our application or read more for additional information.

Information on becoming an Authorized Circle Y Saddles, Reinsman Equestrian, High Horse Saddles, and Tucker Saddlery dealer is available upon request through our team. To be considered, a candidate must be a tack retailer who has a permanent retail storefront open to the general public during “typical” retail hours and must be interested in carrying a full line of saddles and tack. For more information please contact orders@circley.com or call us at 800-531-3600 from 8:00 am to 5:00 pm, Monday through Friday, central time, or click 'Read More' to fill out our online contact form.

The patented Flex2® tree by Circle Y features technology derived from years of saddle fit and craftsmanship. The Flex2® tree conforms to the horse’s back at the tips of the bars, and the saddle skirts have a shock-absorbing neoprene filler for the horse and rider’s comfort. They're lightweight, comfortable for you and your horse, and come in a variety of styles.

 Circle Y Softee™ leather is used for the seat jockeys and fenders of some saddles. It provides a ready-to-ride, broke-in feel right from the start, which reduces the rider’s knee and ankle strain.

In a treeless saddle, you can look to improve your times, increase your horse's comfort, and be closer to your horse? Many riders have made the switch to a Tammy Fischer treeless barrel saddle and committed to the treeless life. Each Circle Y treeless barrel saddle is made with the top insights from champion barrel racer Tammy Fischer. Not only will your horse enjoy complete freedom of movement, but you’ll enjoy feeling his every move this ultimate close contact ride.

The difference is in the “rock” of the trees.  The rock is the contour of the bar of the tree, and the back of the horse or mule, from front to back.  Typically, mules have a straight back with very little rock.  They inherit this conformation trait from their donkey parent.  Horses have more contour or sway in their back when compared to a mule.  Horses can range from straight-backed (some may use mule trees) to extreme rock (swaybacked).

Seat size is highly subjective and depends on your height, weight, body type, type of saddle, riding discipline, and personal preference. We always recommend a little extra room in the seat over a seat that’s too snug. For more information, click Read More.

Tucker created the ErgoBalance™ stirrup (EBS) design as added comfort for your saddle. What makes these stirrups so great is the angled cone which helps keep a rider balanced in the saddle and decreases knee and ankle fatigue. The large end of the cone goes towards the horse. Read more for an image.

That's a great question! Julie Goodnight saddles are popular among riders of all ages and genders, they're very comfortable and have a lot of great features that benefit all riders. Anyone can ride in a Julie Goodnight saddle and love the design. We've found that a lot of women, men, and English crossover riders love the narrow twist, equitation style position, and padded seats of the Julie Goodnight models.

Yes, the Maverick Buckstitch breast collar uses stainless steel hardware.

Great question! Those are made to order so that they have information on your exact model, we do not keep them in stock. Authentication Certificates can still be ordered even though they show as Out of Stock, this generally takes 2-3 business days.